Job Title:                          Learning Manager

Reports to:                       Head of Talent Acquisition & Development

Terms:                               9 months Fixed Term (Maternity cover), 50% Hybrid in our Dublin 2 office.

Location:                          Dublin, Ireland

Salary:                               GBF 6: €57,683 - €64,092

About Concern:               Established in 1968, Concern Worldwide is an international, humanitarian, non-governmental organisation dedicated to the elimination of extreme poverty and the reduction of human suffering, primarily in fragile countries.

Our Vision is a world where all people live in peace and prosperity and are treated equally, with dignity and respect. Informed by the priorities of affected communities, we go where the needs are greatest, and work to save lives, protect and develop livelihoods, support recovery and build long-term resilience

To advance our mission and ensure high quality‑quality, impactful work, we are guided by our core values and a culture committed to inclusion, compassion, and humanity. Inspired by our founders and our long history of effective programming, these values reflect both who we are and how we address extreme poverty in the world’s most fragile contexts.

We are dedicated to fostering a workplace where everyone feels valued and supported to succeed and contribute to our mission.

Role Purpose:                  Working as Learning Manager you will be responsible for the design, development and delivery of organisation-wide learning and development initiatives, working to ensure Concern’s people have the skills and competencies required to meet existing and future organisational needs

Responsibilities:

• Manage a team of two people – Learning administrator and Digital Learning Designer.
• Lead Concern’s approach to learning and development in line with Concern’s Strategic Plan and HR Policy and Strategy;
• Lead the design and delivery of Concern’s management development programme. A six-month blended learning programme, Pathway is completed by over 100 managers each year and includes virtual and in-person workshops along with accompanying on-line learning and job-based projects;
• Lead the design and delivery of The Global Training Calendar, a calendar of scheduled online workshops, available in French and English, providing micro-learning opportunities across the organisation;
• Lead the delivery of Concern’s e-learning environment, overseeing user administration, course administration and content development;
• Lead the design and delivery of a range of tailored on-boarding initiatives delivered virtually, online and in person;
• Build and maintain strategic partnerships with learning institutions, private organisations and language providers;

• Work with managers of all levels to design and deliver appropriate learning and development interventions;
• Report and monitor activity to meet performance indicators while reviewing progress to refine future initiatives;
• Proof learning content to ensure it is inclusive and accessible as possible to a diversity of employees;
• Demonstrate leadership on workplace equality, diversity and inclusion with team members and role model a positive safeguarding ethos;
• Demonstrate positive internal and external working relationships within HR and the Learning & Organisation
• Development team and with stakeholders / wider staff;
• Accept, advance and pursue any new objectives or responsibilities assigned by the Head of Talent Acquisition and Development
• All managers are responsible for upholding and promoting Concern’s values, demonstrating leadership on workplace equality, diversity and inclusion, and role modelling a positive safeguarding ethos.
• All managers are required to actively participate in any emergency response as and when required.

Role Holder Requirements:

• Relevant Qualification or experience in Learning and Development, Human Resource Management or similar;
• Significant and demonstrable experience of working in a similar learning role responsible for managing people development programmes, with a preference for international experience;
• Capability to lead, motivate and challenge a learning and development team to deliver quality and accessible learning opportunities to meet organisational needs;
• Proven excellent interpersonal, written and verbal communication skills;
• Solution focused with ability to question and think creatively;
• Excellent Word, Excel and PowerPoint skills;
• Empathy and understanding of Concern’s values and goals.
• Experience of Totara Learning Management System and Articulate Storyline – Desirable
• Fluency in written and spoken French – Desirable
• Experience in the INGO sector - Desirable

Competencies:

Candidates are expected to demonstrate abilities in the following priority competency areas:

We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality. 

If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date.

If you have any concerns about our recruitment process and need particular assistance - for example if you have a disability e.g. a hearing impairment - please let us know and we will do our best to respond to your needs.  

Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date.

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy accessible here. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.

Your Personal Data

During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.

Concern receives a substantial amount of funding from external donors each year.  Increasingly donors are introducing requirements whereby future funding is conditional on ensuring that the name of any employee or volunteer (existing or new), does not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). 

Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant and such checks may be updated periodically during the course of the period of employment. 

By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists

In certain circumstances, donors may request that personal data relating to employees to work on the activities that they fund be provided directly to them - so that they can perform their own counter terrorism checks. This may involve transferring some basic personal data outside the EEA. It will be a condition of your employment contract that Concern be allowed to share this information with institutional donors for these purposes.

For additional information please consult our web site or contact the Human Resource Division in our Head Office.

You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy

Please only apply for this position if you are satisfied with the proposed processing of your personal data as outlined above.