Job Description


Programme Manager/State Focal Point - NFI & Shelter (0784)

Shelter/NFI Programme Manager and State Focal Point

Unity - South Sudan

About the role: This is a 12 month, replacement role with unaccompanied terms based in Bentiu with a salary of Grade 3 (€36,527 - €40,586)

You will report to the Bentiu Area Coordinator, and will directly line manage two Project Officers, and one Assistant Project Officer and will work closely with Bentiu WASH and Nutrition Programme Managers, Concern logistics, the Emergency Programme Director, the M&E Coordinator, the national Shelter/NFI Cluster, other Shelter/NFI partners in Unity State, Bentiu POC camp management and protection partners.

We would like you to start in July 2019.

Your purpose:

The purpose of this role is twofold:

1)       Programme Management (60%): to lead Concern’s Shelter/NFI response in Unity, developing the response strategy, planning and overseeing shelter and NFI assessments, shelter construction and rehabilitation and shelter and NFI kit distributions.

2)       Cluster State Focal Point (40%) : As Unity State Focal Point for the Shelter/NFI Cluster, the purpose of the role is to provide Cluster oversight to all Shelter/NFI partners in Unity, coordinate their responses and provide technical support where required to ensure that Cluster approved methodologies and approaches are being implemented.

You will be responsible for:

Shelter/NFI Programme Manager (60%)

Providing technical leadership and quality control in the management, design, implementation, post-distribution monitoring and evaluation of Concern’s Shelter/NFI projects in Unity. This includes:

Programme Planning and Design

  • Design and plan shelter and NFI activities in Bentiu PoC and Beyond Bentiu Response (BBR), including through cash-transfer interventions, ensuring the participation of programme stakeholders in all stages of the programme cycle;
  • In collaboration with the Area Coordinator and Emergency Programme Director, develop a longer-term strategy for Bentiu POC and BBR shelter and NFI response;
  • Prepare Scopes of Work and Bills of Quantities for the construction of emergency shelters as well as other shelter projects, as required.

Programme Management

  • Oversee the day to day management of the shelter programme including leading and overseeing the assessment, reconstruction, construction and rehabilitation of shelters in Bentiu PoC and in wider Unity.
  • Ensure that all the necessary resources are in place to deliver on the Shelter activities (staff, logistics, consultants, finances etc.)
  • Ensure accurate management of the Shelter/NFI budget to ensure that activities are delivered in a timely and cost-efficient way.
  • Monitor programme budgets and management accounts to ensure that relevant activities are being implemented in accordance with agreed budgets
  • Prepare procurement plans and work with logistics to ensure timely procurement of all necessary supplies.
  • Participate in contract design, tendering and contractor performance as required for the implementation of interventions.
  • In collaboration with the M&E Coordinator, ensure that the programme is appropriate monitored to track progress, outcomes and impact.
  • Ensure that best practice and international standards are applied to the shelter and other programme activities as relevant.
  • Provide technical solutions to shelter issues facing the population in response areas and contribute to the sector wide development of standards.
  • Ensure technical engineering standards and designs are applied consistently throughout the project. 

Reporting and Donor Compliance

  • Contribute to the development of high-quality concept notes and proposals for the Shelter/NFI programme.
  • Prepare timely and high quality internal and donor reports for the Bentiu Shelter/NFI programme;
  • Prepare and share timely assessment and distribution and PDM reports for the Shelter pipeline

People Management

  • Manage and provide leadership to the Bentiu Shelter/NFI team, contributing to their capacity building and career development including through on-the-job training.
  • Ensure that the shelter team have up to date job descriptions, clear objectives and identify and facilitate training when required.
  • Ensure that each member of the team fully understands outcomes which are expected of them, by setting SMART objectives, and that they are aware of the success criteria relating to their work
  • Ensure that all staff are aware of and comply with Concern’s policies and procedures
  • Monitor and review performance and hold staff accountable for meeting the success criteria; give corrective feedback where required and take decisive action in the case of poor performance
  • Ensure that staff and contractors are compliant and fully understand their obligations when signing the Code of Conduct and its associated policies and where non-compliance is suspected, to inform a member of the CMT so that the appropriate action can be taken by the Country Director.


  • Represent Concern Worldwide at any external coordination meetings, where required including in Bentiu coordination meetings and Shelter/NFI Cluster meetings and technical working groups.
  • Ensure that Concern’s Shelter/NFI activities are coordinated with other actors and stakeholders in the programme area.
  • Share timely updates on programme activities and progress with the Cluster and other coordination bodies.


  • Support cross-sectoral periodic programme reviews in order to assess programme progress, capture lessons learnt and adapt programme strategies as necessary in accordance with Concern’s results-based management principles.  Ensure mainstreaming of cross cutting issues/approaches throughout the programme cycle including: Gender, Protection, HIV and Aids, Conflict Sensitivity, Accountability and do no harm philosophy.
  • Ensure the Bentiu Shelter/NFI team adheres closely to security protocols and procedures
  • Adhere fully to the commitments and rules of Concern’s Code of Conduct (CoC) and its associated policies, including the respect of confidentiality.
  • Report to the appropriate manager all violations of the CoC or its associated policies.
  • Work with the Area Coordinator and Emergency Programme Director to ensure that the Bentiu Shelter/NFI programme is compliant with CHS commitments and principles.
  • Other duties as assigned by the Area Coordinator or Emergency Programme Director.

Shelter/NFI Cluster Unity State Focal Point (40%)


  • Cluster meetings: Organise, chair and act as secretariat for state level cluster meetings; share agenda and minutes of cluster meetings at state and national level. Communicate dates of monthly meetings in advance to S/NFI Cluster Coordinator for compilation in the national monthly report.
  • Assessment: Ensure cluster representation and participation in IA assessments, S/NFI needs assessments, monitoring/evaluation and impact assessments and other programmatic issues as need be. Ensure familiarity of the participating partners with the Shelter/NFI assessment tool, and harmonization of approaches (including non-HRP partners and/or those with their own supplies)
  • Response: Identify gaps and solutions for them, avoid overlaps, and monitor the response progress, all while coordinating with the S/NFI Cluster Coordinators. Highlight areas where frontline team support is needed
  • Represent the cluster at Humanitarian Coordination Fora in the state.
  • Maintain regular contact with S/NFI Cluster Coordinator on emerging issues, assessments, responses gaps, and prepositioning needs.
  • Develop and maintain state level cluster contact list, share it regularly with S/NFI state and national stakeholders, and ensure knowledge of who is doing what and where within the sector in the given state. Maintain a state level operational map with all S/NFI partners’ activities (both HRP and non-HRP partners).
  • Brief new cluster members on the humanitarian situation in the area and sector specific issues. Provide initial contact lists, facilitate contacts with key partners, local and national authorities. Support coordination among different partners at state level.
  • Coordinate Logistics Cluster convoys, as per the Convoy SOP instructions for the S/NFI Cluster
  • Hold partners accountable for their obligations as S/NFI Cluster partners
  • Provide training to Cluster partners on a regular basis, reviewing relevant Cluster topics.


  • Advise and support development of sector baselines, benchmarks and measureable indicators.
  • Lead the development of state contingency and prepositioning plans for the cluster in coordination with S/NFI Cluster Coordinator.
  • Support advocacy campaigns, especially cross-sector advocacy issues, such as humanitarian space and access, need based assistance, impartiality and neutrality of humanitarian response.


  • Submit monthly stock count and distribution reports to Coordinators as well as fortnightly Operational Timelines
  • Monitor and follow up with partners on narrative assessment, registration/verification, distribution and PDM reporting for each intervention.
  • Act as a repository of the intervention documentation for the state and submit reports to national coordinators

Your skills and experience will include:


Education, Qualifications & Experience Required:

  • Degree in Architecture, Civil Engineering or other related qualification
  • Minimum of three years post qualification experience in emergency Shelter/NFI, cash-based intervention projects, preferably in a humanitarian, post-conflict setting.
  • Fluency in English
  • Experience of programme design and programme cycle management
  • Experience in planning and organising distributions
  • Experience in the monitoring and evaluation of shelter or NFI projects.
  • Empathy with Concern’s goals and a commitment to capacity building, protection and participation.
  • Experience in coordinating with several agencies or partners to achieve common goals


  • Construction site management experience
  • Previous Concern experience
  • Experience of refugee and/or IDP programming, including shelter projects
  • Experience of working/living in insecure and sensitive environments
  • Knowledge of Arabic, an advantage
  • Experience of funders such as OFDA, ECHO and CHF
  • Experience in a leadership role within the Cluster system.


We would also like:

  • Excellent interpersonal and diplomacy skills
  • Excellent coordination, planning and organisational skills
  • Demonstrated training and capacity building skills
  • Ability to work on own initiative
  • Flexible and adaptable approach to working
  • Ability to work under pressure to meet tight deadlines
  • Experience with AutoCad.

All applications should be submitted through our website at by closing date. CV’s should be no more than 4 pages in length. 

Due to the urgency of this position, applications will be short listed on a regular basis and we may offer posts before the closing date.

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.







Further Links

  • Salary:
    €36,527 - €40,586
  • Based in Country:
    South Sudan
  • Job Title:
    Programme Manager/State Focal Point - NFI & Shelter
  • Contract Type:
    Unaccompanied Fixed Term International Contract
  • Annual Allowance:
  • Benefits:
    See attached
  • Closing Date:
    25 September 2019

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